Just Trying to Help (WT140)
Just Trying to Help Steve was standing at the counter waiting to pay for his purchase. He overhead the people in front say they had missed the start… Read More »
Don’t Let Them off the Hook (WT139)
Don’t Let Them off the Hook The phone rang. Hello, I’m Martina calling from <insert Company Name>. How are you today?” “Uh oh, telemarketer alert.” “Fine thanks.” “You’ve… Read More »
Just Tell Me (WT136)
Just Tell Me George wasn’t happy. “I wish they would have just told me”, he said. George works in an industry where he is a third party supplier…. Read More »
What is Your Communication Telling You? (WT135)
What is Your Communication Telling You? This week’s thought was inspired by another of my fabulous clients. He was telling me about the issues he had experienced when… Read More »
Did You Get It? (WT114)
Did You Get It? Have you ever sent an email and wondered if the person you sent it to actually received it? I don’t know about you, but… Read More »
Change Me Change You (WT113)
Change Me Change You You’ve most likely heard the expression, “You can’t change someone else, you can only change yourself”. I like to say it a bit differently,… Read More »
My Favourite Paper Clip (WT108)
My Favourite Paper Clip “No I didn’t.” “Yes, you did.” “I didn’t.” “That was my favourite paper clip.” “What?” “That was my favourite paper clip.” “Malcolm, John reckons… Read More »
What Can You Learn Today? (WT105)
What Can You Learn Today? It was 4:30am and I was driving to the airport to catch an early morning flight to Melbourne. “Uh oh”, I sighed, realising… Read More »
The Modern Day Text Message (WT97)
The Modern Day Text Message “What?” My colleague couldn’t believe his eyes. Reading a text message he’d received at 7 o’clock the night before from an employee, he… Read More »
Clean Up Your Mess (WT96)
Clean Up Your Mess I could blame it on the hormone tablets or anxiety over the upcoming operation or I could take responsibility and clean up my mess…. Read More »
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